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Tupperware has a lifetime warranty, so don't just toss it until you know what is covered....
Buy with confidence as Tupperware products are guaranteed against chipping, cracking or peeling under normal non-commercial use for the lifetime of the product. When a Tupperware product shows a defect in material or function, you may call your nearer Tupperware center or dealer for a free replacement. If actual product replacement cannot be made due to unavailability, comparable product replacement will be made, or credit will be given for future purchases of Tupperware brand products.
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use and care:
*
When using container for hot drinks made with boiling water, allow beverage container to cool before applying the seal.
*
Protect Tupperware products from cuts and scratches by avoiding the use of sharp utensils, abrasive cleaners or strong undiluted detergents. Use only mild detergents and soft sponge. To remove oily substances, wash with warm water.
*
Dry with a doft cloth before putting them away in the cabinet or shelves.
*
When not in use, store containers without seals to keep them air fresh.
*
Tupperware products are not designed for cooking and therefore are not recommended for use in a microwave oven except for TupperWave, Rock N Serve and CrystalWave reheatable products.
Tupperware has a lifetime warranty against defects (broke, cracked, chipped or peeling.) and can be returned to any consultant nationwide. if you have a DEFECTIVE piece and NO consultant, you can contact Tupperware at 1-888-TUPWARE. you can also search for a consultant near to you on line at Tupperware's website
this information is for people who do not go to parties or have a consultant they deal with. one of the biggest issues I heard from friends that sold, was people would bring them defectives and say " well i have a gal i buy from, but i don't want to bother her with defectives" why not? chances are, they made the money from the item you are trying to get replaced and then if you take it to a new person they are not getting anything for customer service unless you make a purchase they are not getting any commission for the replacement but they are doing the work. so i encourage you to take defectives to the person you bought the items from and only if they are no longer selling then use the provided information.
if you are going to a party do not be afraid to take the piece with you. the consultants doing the party should be able to help you and save you a little on the shipping vs replacing the item by itself. if you are not planning on buying something at the party ask a friend to add it to their order and split the shipping.. shhh i think they discourage this...so you did not hear it from me.
Tupperware now charges handling fees on some defectives so don't be shocked when you are told this by a consultant.
to determine the type of defective locate the mold number
usually a 3 or 4 digit number may have a letter or - then number
it is usually very small and molded in the piece around the edge or in the center. if you can't see it run your fingers across to find it.
3 types of defectives
1> warranty replacement: this item can be replaced with the same mold # not always the right color.
2> OBS or obsolete .. this are items that are no longer available in the tupperware line, and you get a credit towards your purchase at the time you turn the item in. it is usually half of what the item was new.
3> CAT or catalog this is a number for an item that is 1 piece and currently available in the catalog
consultants have a book with item numbers and they can look them up and tell you if the item can be replaced or if you are going to receive a credit and how much.
defectives must be turned into the consultants. i recommend collected a receipt with the qty of items being turned in, the mold numbers, a credit value, a date and their phone number, get an eta for delivery. this is very important if not turning in at a party.
now you have a product you love and it is obsolete, this is where ebay comes in. no, the sellers here are not going to replace your tupperware, but they may have a piece that tupperware does not make anymore. so turn to ebay sellers
there are several that tupperware sell parts, they may not be new, but sometimes you have to weigh the credit value vs the amount you use the item. and if you turn it in for credit can you get something comparable to replace it.
***** I am NOT a Tupperware consultant.*****
Buy with confidence as Tupperware products are guaranteed against chipping, cracking or peeling under normal non-commercial use for the lifetime of the product. When a Tupperware product shows a defect in material or function, you may call your nearer Tupperware center or dealer for a free replacement. If actual product replacement cannot be made due to unavailability, comparable product replacement will be made, or credit will be given for future purchases of Tupperware brand products.
use and care:
*
When using container for hot drinks made with boiling water, allow beverage container to cool before applying the seal.
*
Protect Tupperware products from cuts and scratches by avoiding the use of sharp utensils, abrasive cleaners or strong undiluted detergents. Use only mild detergents and soft sponge. To remove oily substances, wash with warm water.
*
Dry with a doft cloth before putting them away in the cabinet or shelves.
*
When not in use, store containers without seals to keep them air fresh.
*
Tupperware products are not designed for cooking and therefore are not recommended for use in a microwave oven except for TupperWave, Rock N Serve and CrystalWave reheatable products.
Tupperware has a lifetime warranty against defects (broke, cracked, chipped or peeling.) and can be returned to any consultant nationwide. if you have a DEFECTIVE piece and NO consultant, you can contact Tupperware at 1-888-TUPWARE. you can also search for a consultant near to you on line at Tupperware's website
this information is for people who do not go to parties or have a consultant they deal with. one of the biggest issues I heard from friends that sold, was people would bring them defectives and say " well i have a gal i buy from, but i don't want to bother her with defectives" why not? chances are, they made the money from the item you are trying to get replaced and then if you take it to a new person they are not getting anything for customer service unless you make a purchase they are not getting any commission for the replacement but they are doing the work. so i encourage you to take defectives to the person you bought the items from and only if they are no longer selling then use the provided information.
if you are going to a party do not be afraid to take the piece with you. the consultants doing the party should be able to help you and save you a little on the shipping vs replacing the item by itself. if you are not planning on buying something at the party ask a friend to add it to their order and split the shipping.. shhh i think they discourage this...so you did not hear it from me.
Tupperware now charges handling fees on some defectives so don't be shocked when you are told this by a consultant.
to determine the type of defective locate the mold number
usually a 3 or 4 digit number may have a letter or - then number
it is usually very small and molded in the piece around the edge or in the center. if you can't see it run your fingers across to find it.
3 types of defectives
1> warranty replacement: this item can be replaced with the same mold # not always the right color.
2> OBS or obsolete .. this are items that are no longer available in the tupperware line, and you get a credit towards your purchase at the time you turn the item in. it is usually half of what the item was new.
3> CAT or catalog this is a number for an item that is 1 piece and currently available in the catalog
consultants have a book with item numbers and they can look them up and tell you if the item can be replaced or if you are going to receive a credit and how much.
defectives must be turned into the consultants. i recommend collected a receipt with the qty of items being turned in, the mold numbers, a credit value, a date and their phone number, get an eta for delivery. this is very important if not turning in at a party.
now you have a product you love and it is obsolete, this is where ebay comes in. no, the sellers here are not going to replace your tupperware, but they may have a piece that tupperware does not make anymore. so turn to ebay sellers
there are several that tupperware sell parts, they may not be new, but sometimes you have to weigh the credit value vs the amount you use the item. and if you turn it in for credit can you get something comparable to replace it.
***** I am NOT a Tupperware consultant.*****
Guide created: 06/21/09 (updated 09/24/09)
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