I bought a Roketa from a dealer only 50 miles from my home. It was for my son. The dealer absolutely lied to my face when he told me that the bike was an Enduro. note, the invoice said Induro, so it was very misleading. when the bike was delivered Months later, like I said, it was a gift for my son, we had to wait over a week for the Certificate of Origin papers, which looked like someone copied them at home and stuck them in the package of paperwork. So I called them over and over. then, found out that they changed addresses. Hunted down the dealer to get a REAL Certificate of Origin. Mike Turber sent me one after 3 months, which is not notarized, so useless. The Certificate of Origin even has a place for the notary stamp. So I dropped it off at the dealer, as I was instructed, to get one that is notarized, that also was months ago. I have a 24 hour business to run, so I don't have time for this hassle. On the other hand, owning my own business I had plenty of money to buy more Roketas, if the customer service had even existed. Now the dealer has moved to New Jersey, & the person who now owns the shop says it has nothing to do with him. Which I guess is correct, he didn't sell me the bike, only his business did. Roketa doesn't give a rip if any of their customers get service. Finding a real dealer does nothing for you. For the money, might as well get ripped off on an internet dealer, you don't get any customer service either way you go. I only lost a little over a thousand dollars. This has been a nightmare. I own 5 custom classic cars, 2 Harley's, and a Suzuki, besides the daily driver new car, and the Lincoln Town Car my son drives. Yeah, they screwed me over, but they cut off their nose to spite their face, because I'll NEVER buy another Roketa. The thing that really pisses me off, they don't care if I don't buy anything from them again. they just keep sucking people in & don't care at all about repeat buyers.