They are a complete joke! I ordered an Amber Nokia 7370 from them and they sent me a phone with scratches, dirt stains, and the Nokia logo scratched off. When I complained and sent the phone back, it took them 3 weeks to deliver my phone. I finally got my exchange and was shocked to find a Brown Nokia 7370 and the phone was still USED and dirty. The packaging also looked opened in contrast to their NEW NEVER BEEN OPENED statement. I will NEVER do business with them again and it was my WORST ebay experience ever. STAY away from these people!!!!!! What a waste of shipping money!!!!!! CROOOKS!!!