DO NOT BUY FROM THESE GUYS. They just sell expensive phones and do not have good customer service. They will take your money and run. I bought a $500 phone from these guys. The 1st one broke after a week. After 2 weeks I finally got a new one, and that one after a week started to have similar problems, I contacted them after a week, heard nothing. after a month the phone crashed. When I contacted them they took NO responsibility. I was told that I had the manafacturers warranty for 90 days, but when I called them they said it was void. I thought I was being smart when I bought the additional insurance through Squaretrade they offered on their site, but they wouldnt take the claim even. instead I was told that because its only been a month I need to go back to where I bought it. When I went back to Wireless Experts, they said I could send it in for repair, but after having 2 broken phones for $500 in less than a month, I dont think charging for additional repairs was the right thing to do, and even though both phones were totally defective, they wouldnt take it back. 2 warranties were void, and they did nothing about it. All of it is very suspicious.
Guide created: 05/18/09
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