I have been selling Wildfire 50cc scooters lately as a Dealer. I find them packaged well, all parts present, and if anything is short or damaged Wildfire sends replacement parts immediately and at no charge! If you want a Vespa or a Kymco, by all means spend several thousand dollars on one. If you want a good inexpensive scooter get a Wildfire, preferably from a Dealer. All the bad feedback I have seen is always from someone buying one direct from the factory, who basically had no business doing so. If you are not mechanically inclined, buy from a dealer. Feel free to contact me (Kelly) 815-849-9089 or visit my website kellyhicks dot Com.