This info is right off the upperdeckweb site. Upperdeck is good about helping with cards that come out of the pack damaged. I have sent them 2 cards that I recieved damaged, and both times I recieved a card back that was of equal or greater value. Thats not always the case, but upperdeck is good about it. 

"Please return damaged product to: The Upper Deck Company, Attention-Quality Assurance Dept., 5909 Sea Otter Place, Carlsbad, CA, 92008. Please enclose a letter that includes your name, address, an explanation of the issue, and a list of the cards enclosed. If card-for-card replacement is desired, we will replace up to 40 cards per package request. If you are mailing cards of value, you may want to consider mailing via certified, registered, or insured; some means to protect successful delivery to Upper Deck. The Upper Deck Company is not responsible for lost, damaged or misdirected mail. Our replacement policy is to replace any damaged product for 8 months after its release date or while supplies last. Our goal is to offer a 4-6 week turn around upon receipt of damaged product."

http://sports.upperdeck.com