This information comes directly from the Press Pass website :

"What is your replacement policy for factory damaged cards? Where do I send them for replacement?

We will be happy to replace any current-season, factory damaged cards as long as supplies last. However, card-per-card replacement is limited to a total of 50 cards per submission. To receive a replacement, send the defective cards, along with a letter of explanation of the problem, and a listing of the cards to:

Press Pass, Inc.
Attn: Card Replacement
9115 Harris Corners Parkway, Suite 200
Charlotte, NC 28269

Press Pass, Inc. is not responsible for lost or misdirected mail. If you are mailing cards of value, you may want to consider sending via certified or registered mail to ensure successful delivery."