eMail from one of our Customers

DuncansOnline,
I owe you you guys an apology.  I was raised that if you make a mistake, you admit to it and take your lumps. The camera I bought from DuncansOnline works great!!!!

I finally found enough time to work with the camera set, it’s a quiet Sunday.  If you remember, I was trying to set it up so we could monitor Main St. from the police station.  I mounted the camera on a  phone pole within visual sight of the station, about 80-90 feet away.  Both DIP switches were set on 2.  As I told you before, I got a VERY distorted video and audio.  I put the receiver in my police car and used a power converter to run it and drove up and down Main St.  The signal would get better and worse and seemed to have images that I had no idea what they were.

I finally got disgusted and unplugged the camera and….. Voila.  I got a steady, clear picture.  Of what, I had no idea.  With some detective work, I was able to determine that I was seeing the front door of an antique shop on Main St., from the inside.  Yes, I saw the camera inside.

Now, I ask you, what are the chances that there would be another wireless camera running, in the same area, on the same 2.4g frequency, WITH THE DIP SWITCHES SET THE SAME!!!!

I changed my switches to 4 and the camera set works perfectly.

Do you feel sorry for me a little?

Again, I’m sorry for the confusion and tense moments.

K - cop - USA

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