Don't use them! I ordered two phones and they would not combine shipping, so I sucked that up. Then when I received the phones one was for the Sprint Network and my auction was for Verizon paid yet another $10.00 to ship back. Then after I initiated yet another email with their so called customer service, I was told they never had a Verizon phone to begin with and had issued my refund, which I am still not sure will include the exaggerated shipping cost I paid or the return cost for their mistake.

So not only did I get screwed on the shipping, they falsely advertised merchandise they never had. So I went to the ebay store website and guess what I found listed on their site! The same Verizon Kyocera phone I won in auction almost a month ago. Yeah thats right, the one they claim that they NEVER had!

The person that does the emails, is little less then incompetent and seems to have some what of a comprehension problem. If you ask more then one question in a email, don't expect to get an answer but to one of them because you won't! If you decide to used them anyway, good luck and remember your patience, your GONNA need it!