Get delivery confirmation online or even get email notification from the Post Office at USPS website for package delivery.
You have low cost options for purchasing Delivery Confirmation (online), and the email notification is FREE.
See down toward bottom to learn how to get email notifications sent to you when an item is scanned or delivered.
USPS Services that Confirm Delivery of your package are as follows:
Please note that Delivery Confirmation Services from the United States Postal Service do not provide tracking information of the item enroute to the addressee.
- These services are designed to be a low cost alternative to tracking.
- The only status provided for these services are the date and time of delivery or attempted delivery. (Irregularly some postal areas do scan upon arrival at the destination post office.)
- Delivery Confirmation is not worldwide. Other electronic options might be required -- at substantial higher shipping costs, such as Registered, Priority, and Express Mail -- if verification of the worldwide delivery is required by you or the buyer
Delivery Confirmation Services (purchased at the time of mailing) that provide Delivery Information are:
- Note: All items (except Priority Mail) mailed with Delivery Confirmation must measure at least three-fourths inch at the thickest point, or be in a rigid box. Some Priority Mail and Express flat-rate offerings are exempt from this 3/4" requirement, such as their flat-rate envelopes
- Retail (this is the neon green labels at the Post Office you stick on the package)
- First-Class Mail parcels (Not available with First Class letters)
- Priority Mail items
- Parcel Post ®,
- Media Mail ®,
- Bound Printed Matter, and
- Library Mail.
Other Electronic Verification options (this is the black and white barcode that you see on larger address labels) are on these items
- Note: All items (except Priority Mail) mailed with Delivery Confirmation must measure at least three-fourths inch at the thickest point, or be in a rigid box.
- First-Class Mail parcels (Not available with First Class letters, but is available with First-Class Mail Parcels which MUST BE three-fourths-inch or thicker.)
- Priority Mail items
- Signature Confirmation services (information save for up to one year after delivery)
- Certified Mail services (information save for up to two years after delivery)
- Registered Mail services (information save for up to two years after delivery
- International Registered Mail service (information save for up to two years after delivery)
- Express Mail services (information save for up to two years after delivery)
Delivery Confirmation not available for:
- Restricted APO or FPO destinations, U.S. territories, possessions, and freely associated states (except for Puerto Rico, U.S. Virgin Islands, and ZIP Codes and certain zip codes, and mail paid with precanceled stamps.
Other notes:
May be combined with: COD, insured mail, Registered Mail, return receipt for merchandise, and special handling. Restricted delivery and return receipt is available if purchased with insurance for over $ 200, COD, or Registered Mail.Delivery information is available on the evening of the date of delivery (or attempted delivery) when the letter carrier returns from their route. This includes attempted deliveries and sometimes other updates such as the item is enroute being returned to seller.
You can get FREE email notifications (and even have emails sent directly to your customers) for delivery services from the USPS.
You can choose to email all future activity and the service will generate an email any time the postal service receives a delivery or delivery related event (such as attempted, refused, returned to sender, or forwarded).Format of the Delivery Confirmation number is as follows:
9101 8052 1368 3043 7070 64
Note: some labels created by Click and Ship, and other labels have different numbers that begin with several digits, including the destination zip code. Usually, but not always, you will start the tracking number with the 9101 digits, ignoring the digits preceding the 9101.
To use USPS email options:
1. Go to the usps website and go to tracking and confirming a package
2. Enter in your label ID number and press 'Go'
3. Underneath the 'Notification Option' you will see an option for 'Track and Confirm by email', press the 'Go' option to the right.
4. Fill in your name
5. Select the type of email notification you would like.
6. There will be two email notification options. The email can contain the mailpiece current or future delivery status.
7. Enter in up to three different emails (usually the sender of the mailpiece, who has the label ID number selects this information)
8. Press submit.
2. Enter in your label ID number and press 'Go'
3. Underneath the 'Notification Option' you will see an option for 'Track and Confirm by email', press the 'Go' option to the right.
4. Fill in your name
5. Select the type of email notification you would like.
6. There will be two email notification options. The email can contain the mailpiece current or future delivery status.
7. Enter in up to three different emails (usually the sender of the mailpiece, who has the label ID number selects this information)
8. Press submit.
The email message will state, 'Your package has been delivered by the United States Postal Service'.
If you receive a message similar to one of the following:
'No information is available for this item. Please contact the sender.'
'There is no record of that item. If it was mailed recently, information may not yet be available. Please try again later.'
This does not mean that the item has not been mailed. If the item was mailed recently, it means that no scans have been made or recorded at the time of your inquiry. Delivery information, if available, is updated nightly. Please call or visit the website at a later time.
'There is no record of that item. If it was mailed recently, information may not yet be available. Please try again later.'
This does not mean that the item has not been mailed. If the item was mailed recently, it means that no scans have been made or recorded at the time of your inquiry. Delivery information, if available, is updated nightly. Please call or visit the website at a later time.
For additional support related to services that confirm delivery you can:
Buyers and sellers can also track by phone by calling 800-222-1811 or via TDD-TYY at 877-889-2457
What does '... electronically notified by ...' mean?
When an item is mailed using the electronic option for the Delivery Confirmation the mailing information for the label is electronically sent to the Track & Confirm database.When checking on the delivery status of an item, you may see something similar to:
'The United States Postal Service was 'electronically notified by the shipper or shipping partner' on January 1, 2004 at 101 a.m. to expect your item for mailing’
This step indicates intent to mail an item, not the actual mailing date or time itself.
Electronic option Delivery Confirmation (including Click-N-Ship) does not provide actual mailing or acceptance information as part of the service offering.
Confirmation of delivery or attempted delivery will be provided after a delivery or attempt has been made.
Confirmation information, in the electronic file, is often consolidated and sent at one time during the day, often in the evening.
If you are the addressee, you should contact the sender for more information.
Guide created: 11/16/07 (updated 11/01/09)


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