If your customer's money order gets damaged, or lost in the mail, you can instruct them on how to get a replacement by providing a link to this page to get them started.
You can 'cut-n-paste' the URL addresses if you wish to view the source for the links below.
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If your money order is lost or stolen, you can have it replaced.
Damaged Money Orders
The USPS® replaces without charge a defective money order or one that is damaged during imprinting or customer completion.
The customer must return the negotiable portion of the money order and the matching customer receipt in order to receive a replacement.
Replacement of Lost or Stolen Money Orders
To replace a lost or stolen money order, a customer will need to fill our Form 6401 at a Post office and pay a fee of $5.00. (not available online)
After the USPS completes a payment inquiry on the status of the money order, a replacement can be issued.
Have a question? Contact: HelpDeskAccounting-St.LouisMO@email.usps.gov
(ebay does not allow out-of-ebay links, so you will have to cut and paste above)
Missing Money Order List
The Postal Service™ maintains a frequently-updated list of missing money orders. If you suspect you have found or been given a lost or stolen money order, you can go here to verify if the number on the money order you have received is on the list of missing money orders:
Missing Money Order Number list can be found here: usps.com/stascmo/docs/uspo.txt
(ebay does not allow out-of-ebay links, so you will have to cut and paste above)
This guide is directly from the United States Postal Service web site online at: usps.com/missingmoneyorders/ (direct links cannot be displayed in guides)


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