eBay has implemented changes February 20, 2008.
Only buyers will be able to leave appropriate feedback for sellers. This could be a problem if there is a misunderstanding.
Most sellers are trying to provide excellent service to their buyers.
Before leaving negative feedback please first contact your seller. Sellers for the most part will be more than willing to make things right for you.
NOTE: Check your deleted items folder and spam filter settings. Your seller may be responding to your emails and you aren't receiving them due to your mail settings! It has happened to me and I answer all emails!
You can easily get your sellers phone number by going to the site map (upper right corner on most pages)and then by going to contact information (in the far right column in the middle) and submitting the appropriate sellers name and item number you purchased. To get the item number go to your won items page and it is usually right there by your item. If it is not then go to customize and insert item number to be shown with your won items.
I hope this helps clarify how important the feedback system is. Don't take leaving feedback lightly as it impacts your sellers good name and standing in best match searches, eBay discount fees and more.
Remember ALWAYS give your seller a chance before leaving negative feedback or lower than a five*****star rating.
Only buyers will be able to leave appropriate feedback for sellers. This could be a problem if there is a misunderstanding.
Most sellers are trying to provide excellent service to their buyers.
Before leaving negative feedback please first contact your seller. Sellers for the most part will be more than willing to make things right for you.
NOTE: Check your deleted items folder and spam filter settings. Your seller may be responding to your emails and you aren't receiving them due to your mail settings! It has happened to me and I answer all emails!
You can easily get your sellers phone number by going to the site map (upper right corner on most pages)and then by going to contact information (in the far right column in the middle) and submitting the appropriate sellers name and item number you purchased. To get the item number go to your won items page and it is usually right there by your item. If it is not then go to customize and insert item number to be shown with your won items.
I hope this helps clarify how important the feedback system is. Don't take leaving feedback lightly as it impacts your sellers good name and standing in best match searches, eBay discount fees and more.
Remember ALWAYS give your seller a chance before leaving negative feedback or lower than a five*****star rating.
Guide created: 02/19/08 (updated 04/18/09)


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