The Pampered Chef is an amazing company.  But be warned, buying PC produces from ebay will have no guarantee.  Consultants can not help you exchange or return that item.  You need an actual PC reciept to be able to have the guarantee valid.  Please look for a consultant in your area by contacting The Pampered Chef.  They will be happy to help you.  Your item will cost you less, it will have a valid guarantee, and much cheaper shipping and handeling.