Recently I suffered a fraudulent sale from a "Power Seller" known as fastmemoryman with over 1700 negatives. Google for fastmemoryman, you'll see. I'm covered though, right? After all, there's things like Squaretrade, BuySafe, etc. right? Guess again! Squaretrade wants my cash to get cash back for me? Umm, is that logic? Well, here's an excerpt of my transaction with buysafe.com; it's frustrating to say the least.
Response History - Buyer (victim) in BOLD
10/30/2006 7:22 AM Seller Item shipped as advertised. We legft negtaive feedback for buyer as the buyer has not checked part# against Toshiba's website. fastmemoryman
11/1/2006 4:55 AM Buyer I did check the part number against there. I also noted that many unbranded memory cards use this same number. Toshiba's products are marked with the toshiba trademarked logo and come in toshiba packaging. this item came in a cut up blister pack that was trimmed to remove all trace of the manufacturer. By his own admission, in his own auction photos a branded card is shown in the picture, just as it is on the URL refrenced. My card does not have that. It does have a number that shows it was made in Taiwan, not Japan. Toshiba products are made in Japan. Throughout the Toshiba website, all cards are shown as branded by the manufacturer. Clearly what I got was some off-brand generic item as shown by the lack of logo on the card or the adapter and the color scheme and pattern of packaging. Please refer to the bottom half of page 5 of the following pdf file for a picture of what a retail Toshiba packaged card looks like: w w w . o k i n a w a s t y l e . c o m / l i a r . j p g. On the left is the cut up blister package, note the difference in color scheme and the size of the plastic blister being the exact adapter card size. A real Toshiba package is white yellow and blue, not brown, red and yellow. Also, the card case on the far right does not fit into the plastic blister on the cut up blister package, it came loose in the mailer and was not part of the original non-Toshiba packaging. Also, the shape of the card case is not round at the corners as Toshiba's are, but instead are square. Next, the adapter is not Toshiba branded, refer again to the top half of page 5 of the PDF file to see what a real Toshiba adapter looks like, note the lack of Toshiba logo and normal Toshiba blue/white color scheme. This is not a Toshiba product. Lastly, look at the card iteslf. It does not say Toshiba and does not look anything like the Toshiba MicroSD card pictured in Toshiba's own brochure on the upper half of page 5 of the PDF file. Note that the single claim this seller makes about authenticity, the SD-C512 number printed on the card does not even appear on the Toshiba provided pictures of their own item. Clearly this guy is weasel enough to find a card with the same number form a generic company (not hard: SD = Secure Digital C=Cellular being MicroSD's primary application and lastly 512=512MB) and market it as a Toshiba rpoduct based on this. Several companies most likely use this code as it is quite common in the off brand memory market. This card is not a Toshiba product, end of story. No part of this matches genuine Toshiba manufacture. Have the seller post a picture of the full blister package undoctored as his proof, bet it doesn't say Toshiba. Until he can do this with an undoctored photo he is a liar. See a google search for fastmemoryman to see what kind of seller you are backing. Show my picture to Toshiba and they will conform to you what they confirmed to me, the card is not a Toshiba product. Why does this guy have 1700 negatives on Ebay? Are 1700 people wrong? More than that are dissatisfied if you look at the neutrals and even the positives. Many are afraid of the retaliatory feedback that this guy throws out even if he is paid immediately. He asks "Why the negg? We can work it out!" but that is only after the Ebay and Paypal claim period have worn out. daveoki
11/8/2006 2:03 AM Seller Well - this is what we got from Toshiba. You can send the item to toshiba and get it verified. fastmemoryman
11/8/2006 3:27 AM Buyer I already sent them pictures and links to your auctions. They were very upset by what they saw. Send a picture of the full packaging for the card as proof. If you can't, it's because it's not Toshiba brand memory. You and I both know it's not Toshiba, but you won't admit that. Was all this hassle worth scalping me for $23 for a memory card that should have cost $10? Your negatives keep rolling in on Ebay, I wonder why! daveoki
11/8/2006 3:30 AM Buyer This guy is just trying to drag the time out until the bond expires. To date, he has shown no proof that it's real. Read my first post and compare for yourselves. What he sent is a generic card. Have a look, i have the proof. daveoki
11/17/2006 6:29 AM Seller Buyer can get it verified by Toshiba as we stated as the buyer unwilling to believe the part # on Toshiba's website. Sales fastmemoryman
11/17/2006 5:13 PM Buyer It was verified by Toshiba as a counterfeit item. Their explanation:::::::::::::::::::::::: "although many companies manufacture and use the same or similar part numbers, Toshiba Brand products do bear the Toshiba logo, yours does not. The packaging in your picture is also not Toshiba packaging. If the card pictured originally came in the pictured packaging, it is not a Toshiba product. We would like to know where you purchased this card." :::::::::::::::::::::::::::::::::: So, fastmemoryman, I gave them your address and all of the information I could find on you. It has been verified by Toshiba that what you sold me is a counterfeit item. daveoki
11/27/2006 2:19 AM Buyer 10 days later and still awaiting buysafe response. I'm beginning to see how impotent your company is against scammers. What an absolute joke you are as a business. daveoki
As you can see, BuySafe is meaningless and is just "going through the motions". The bottom line is: The only one that even halfway sticks up for the buyer is Paypal. Buysafe, Squaretrade and even Ebay themselves won't do anything about clowns like this. Never trust a high feedback rating without looking at the negatives too. I got burned, you don't have to.
Ebay: This is a direct quote of a support claim with BuySafe.com. It does not violate your terms.

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