Background

I have been selling Bluetooth devices for quite some time on eBay and a number of customers asked if I offer a warranty.  By answering "no", I was merely losing the sale as I was not listening to the customer.  Customers come to me for assistance and expertise.  So the word "no" is not in my vocabulary.

I did some research and found many Electronics dealers (traditional brick and mortar as well as e-tailers) offer warranty solutions.  So if I want to compete, I need to have a good quality solution as well.

I compiled a list of suppliers and did my due diligence and found SquareTrade was a great solution for my customers.  I polled some of my past customers and found that they would purchase the item from me on eBay and then visit Squaretrade's website and purchase a warranty.  They could simply enter the eBay auction i.d. and Squaretrade would sell them insurance whether I offered it or not.

So I asked these clients why they selected Squaretrade and here is what they had to offer and what aslo was considered in my due diligence.

Reasons Why SquareTrade Was Selected

1. Price.  It costs only 10% of item price and it provides you with 2-3 years of peace of mind after the manufacturer's warranty ends.

2. Full coverage on all mechanical failures.  SqaureTrade covers iPod battery failures and crashed hard drives.

3. Claims get resolved quickly.  Your issue is handled within five days or your warranty is completely free.

4. No deductibles or hidden costs.  Squaretrade repairs your item or reimburses you in full.

5. Competitive price.  50% cheaper than a retail store

6. Extra benefits.  Toll-Free tech support.  Fully transferable.  Fully insured by an A-rated insurance carrier

Conclusion

When asked by customers, I do not hesitate to recommend this service.  At auction end, don't forget to get your very own SquareTrade warranty after you check out.

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