"Best Match" is now the default sort after a search because eBay has determined that will give more buyers the results that they want. So what does that mean? Listings will be displayed in an order that is tied to customer satisfaction as reflected in a combination of Detailed Seller Ratings (DSRs) denoted by the stars in feedback, Feedback, and complaints filed, if any. When sellers give you 5-star service, it is vital that you leave them 5-star ratings because of the impact that DSRs have on the "Best Match" sort.
If the "Best Match" sort is used for a whole category of items such as "Collectibles, Decorative, Brands, Avon", the resulting list of items may be confusing. On the other hand, if you are sorting within that same category and use specifics such as the Avon's original name or generic names such as car, cat, or train, you will narrow your results but will miss listings in which the seller identifies an item differently.
If the "Best Match" sort is not providing you with the results that you want, select one of the other available sort tabs:
- Time: newly listed
- Time: ending soonest
- Time: ending today
- Price + Shipping: lowest
- Price + Shipping: highest
- Price: highest
- Distance: nearest

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