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Serengeti - poor QC and support

by: jagtwr( 274Feedback score is 100 to 499)
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Guide viewed: 129 times Tags: sunglasses | serengeti | sunglass


Serengeti make nice glasses, but their QC is poor, and their support is worse. I bought a $200 pair of large aviators and after wearing them about 10 times, a lens popped out while I was putting them on. The lens shattered into 5 pieces when it hit the ground. The glass is obviously not shatterproof - or even very strong. The store said it was my fault for not "maintaining" the glasses and I would have to pay $150 for two new lens. I told them to keep the glasses. Serengeti did not respond to my complaint. Since then I bought a pair of $28 Dockers from Sears and they are just as good as the Serengetis anyway.

Guide ID: 10000000012089390Guide created: 05/19/09 (updated 09/21/09)

 
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Related tags: sunglasses | sunglass | serengeti

 


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