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Sellers Beware - International Mailings - READ!!!!!!!

by: j1isrn( 17923Feedback score is 10,000 to 24,999) Top 5000 Reviewer
13 out of 15 people found this guide helpful.


Okay, so I am tired of being ripped off and Paypal not backing me up. I have spoken to a few other Power Sellers with the same problems with the Seller Protection Policy as well.

Paypal states you must have proof of delivery of delivery confirmation/tracking. USPS doesn't offer this to Canada or Overseas. You must use: DHL, UPS, or FEDEX. These are the only companies that will honor overseas/international insurance and delivery confirmation with SIGNATURES!!!

Still yet, the overseas buyer can file a credit card chargeback and due to International Visa/mastercard regulations and laws the buyer will still get their money back even if they signed in their blood and gave the delivery man a DNA specimen.

USPS does offer insurance for International packages, but it doesn't cover non-delivery, only damage so if they are claiming non-receipt, then that does you absolutely no good!

DHL, UPS, & Fedex are exspensive to ship Overseas with - usually 2-3lbs is around $80-$100 for Shipment, Delivery Confirmation, Tracking, and Insurance, and this doesn't include the customs fees and taxes, import fees the buyer pays.

UPS Standard to Canada is cheap and fast! 2-4lbs is around $11-$15 and includes your Tracking, Delivery Confirmation, and Insurance, also they sign for the package. It normally takes my items 5 business days from here in TN to anywhere in Canada.

You are taking a risk anytime mailing Overseas. I have began only selling to my repeat overseas buyers in an effort to save myself time and money.

I recently proved shipment, receipt, had the buyer's signature, on items to Germany. She filed a Credit Card Chargeback and I am out $250.00 which I am still pursuing with UPS. Had I used USPS it would be completely over and I would be out the money.

UPS has a system for fraud and International mailings in place and the customer service with UPS is excellent. If you need numbers or information please feel free to email me. We all need to look out for each other on ebay to improve the community!!

 

Thanks!


Guide ID: 10000000002772118Guide created: 09/28/07 (updated 11/09/08)

 
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