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Seller has not answered! Waited 12 hrs for a response!

by: thebluedot( 16979Feedback score is 10,000 to 24,999) Top 1000 Reviewer
3 out of 3 people found this guide helpful.


Seller has not answered? Why is he ignoring me?

Please make sure to mark "yes" below to let others know this guide was helpful.

Please review the following eBay web page.

http://pages.ebay.com/help/buy/questions/wait-contact.html


We do our very best to answer all emails and phone calls we receive within 24 hours. We receive several hundred emails every day.

Remember, many eBay sellers keep regular business hours, and some do not respond to emails during the evening, on weekends, on holidays, and so on.

It should also be noted. Most eBay Sellers have Real World jobs, which limits them to evening hours, during the weekday. And because of family demands, many may not be able to respond on weekends or holidays.

eBay has this rule, because, both the Buyer and the Seller can have issues that will delay a response.

Some of the many reasons, eBay allows a Three Business Day wait are.

1 ) Computer crash (dead computer)
2 ) eMail sever is down
3 ) ISP is down
4 ) Other sites needed to supply info are down. IE USPS International Rate Calulator
5 ) Computer virus
6 ) Hijacked account (there are over a 1000 eBay accounts hijacked on eBay every day)
7 ) Unexpected real world job issues
7 ) Family issues
8 ) Illness
9 ) Power outages
10 ) Flooding
11 ) eBay system bugs like:
a ) Messages sent using My eBay are not received by the buyer/seller.
b ) Internet Explorer crashing, due to system changes to My eBay.

And there are a lot more reasons and the above reasons do not apply only to end of auction emails.

Check out our current great deals in our eBay store - http://stores.ebay.com/findbluefindvalue

The Blue Dot - Find Blue Find Value - eBay About Us Page


Guide ID: 10000000009310099Guide created: 11/07/08 (updated 05/04/09)

 
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thebluedot
thebluedot( 16979Feedback score is 10,000 to 24,999) About Me
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