Greetings Sellers and Buyers if you read my guide on Postal Insurance or lack of I have another Pet Peeve I like to air. It concerns the Sellers taking responsibility for their product and shipping to insure the Buyer gets what he pays for. I came to write this article because of some of the terms I read from other Sellers who stated they are not responsible for how the post office handles the Buyers package after they mail it. So in a sense they are saying to the Buyer "You pays your money and takes your chances" Sorry Sellers if I was a Buyer which I am because I not only sell I buy on ebay as well and I certainly wouldn't buy from a seller that makes such statements. To me that means he is going to throw my item any old way into a box mail it and he is finished. The Seller has an obligation to pack the item sold in such a manner that it will get there safe and if done properly barring the package falling off the delivery truck and being run over by a Mack truck it should arrive with content intac. This article came about as I sell built models, which are probably some of the most fragile items shipped. Some Sellers state that they place the model in a plastic bag and surround with packing peanuts for shipping. If the model is a car or tank this is sufficient as they normally don't have any extended thin parts that need extra protection. However aircraft and a few other type models do have extended parts like propellers, landing gear, helicopter rotor blades, antenna masts and so forth I'm sure you get the picture. Well packing peanuts may not be sufficient as these can still put pressure on these parts and especially considering that the package will travel down a conveyer belt and drop at least 10 feet into a delivery bin with other packages dropping down on top of them. Scary huh! Sellers should learn exactly how packages are shipped as I went to the post office and asked alot of questions. For this added protection I cut scrap Styrafoam I can scrounge up it only takes the seller a little motivation to go out and dumpster dive to find this as buying new styrafoam is really expensive as are packing peanuts but anything I can do to cut handling costs for the buyer I'll try. Recycled boxes are another way but sometimes you have to buy new as the size you may need you might not find in a used box. Using this method I can keep handling fees down to between $ 1.00 and $ 3.00  because tape, printed labels and packing peanuts are new. If I used all new material handling fees would be well over $ 5.00 as a new box to accommodate a model plane costs $ 3.00 by itself and a sheet of new styrafoam runs about $ 5.00 for a 12 inch by 3 foot sheet. Now I like to expalin the difference between damage and loose parts. Sellers can pack protectively that will prevent breakage of major components such as the fuselage, wings and main body of a model. However there are parts I call after built parts. these parts are the smal extras like bombs, missiles, belly tanks, wheel doors or any part that has been painted and attached to the model after it has already been painted and decaled as they can't be put on before hand to make a decent looking model. Plastic cement actually fuses the plastic together making a solid weld of parts however plastic cement doesn't work on parts that have to be pre-painted so they are attached using super glue normally. Clear parts are attached by using elmer's white glue as it dries clear or Testors makes a canopy glue that is even better. Super glue vapors will frost the clear parts if used on them. And it is almost impossible to pack the model in a way that some of these parts will not come off. Sometimes they won't but it's a good chance they will. But not to worry this is not considered damage as none of the parts are broken they just need reglued. Personally I include instructions with my my models to assist the buyer in the safest way to do this to return the model to its original condition. And if a problem arises the Buyer can contact me and I wil assist them in whatever way I can. This is what I mean by Seller responsibility is to work with your Buyer and not disregard them after you mail their purchase. I had one Buyer who bought a car model  not one I built but picked up at a yard sale. I gave it the once over and thought it looked pretty good. when the buyer received it he included in his feed back item was not as described as there was a small chip in the tail fin. There could have been and I just missed it. I offered to make things right with him but he stated he was keeping the model as he could fix it but just wanted people to know the item wasn't what I said it was. Well this was an honest mistake on my part but I would have appreciated if would have contacted me first so I could work with him to his satisfaction. I'm not perfect but am more than willing to work with my buyers to insure their satisfaction. This is also Seller responsibility. Now I know there are some people you can never satisfy but I find most Buyers very reasonable and willing to work with their Sellers if the seller is the same. So before Sellers assume all Buyers are whiners and Buyers think all Sellers are crooks communicate with each other and you just might be surprised.