It's true--buying jewelry and other items sight unseen from a total stranger can be risky, but there are steps you can take to protect yourself from unscrupulous and uneducated sellers.
Ebay has a buyer and seller feedback system, where each party involved in a sales transaction can rate the other.
On eBay, each item for sale includes a section that tells you the seller's total number of feedbacks and what percentage of them are positive. It also discloses how long they've been a member. That's a good start, but dig deeper:
1. Click on the number next to the seller's user ID to go to the feedback summary page.
2. Read the comments and view the timeline to find out if the member has been a regular participant.
3. Were most of the feedbacks the result of sales transactions--with comments from buyers? It's more difficult to get a feel for the person's performance as a seller if the majority of feedback is for buying transactions.
4.Are the feedback comments from numerous buyers and sellers? The more the better, since you want to make sure you are not reading the opinions of a small group of people (who could be friends).
Paying for your purchases.
1. Paypal is a popular service that transfers funds to sellers without revealing your credit card or bank account numbers to them. PayPal offers fraud protection--read the details on the Web site.
2. Most credit cards offer fraud protection by allowing you to dispute a transaction when goods are not received or are not as advertised.
3. Do not send personal checks to unknown sellers--you don't want your checking account numbers in the hands of someone you don't know. A money order is a better payment method for sellers who do not accept electronic funding (but payments made by check or money order are difficult to recover if you encounter fraud).
4. eBay recommends that you never send cash or instant wire transfers to a seller. Neither of those methods offers enough tracking information to locate a dishonest seller.
More Safety Tips.....
1. Check the shipping charges before you bid, because some sellers inflate shipping fees to increase profits.
2. Contact the seller to ask questions. Did the response come quickly? Did the seller answer your questions completely?
3. Read the seller's return policy.
4. Check the seller's physical location and remember -- international transactions are most difficult to police.
BUYER BEWARE!!!!!
Sight unseen purchases from individuals are risky, no matter what steps you take -- always keep that in mind when you are bidding in an auction. Use common sense and try to verify what the seller is promising by doing some research using the details provided.
Compare photos of the item with other similar items for sale.
Did the seller provide photos of signatures or other markings to help verify authenticity?
Are there similar items for sale by other sellers? If so, how do prices compare? Are bidders shying away from certain sellers?
Does the seller seem to be knowledgeable about the item? Some people resell items they've bought without ever verifying that they are as advertised.
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