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SHIPPING DAMAGE CLAIM DELAYS

by: weldingsuppliesatioc( 42825Feedback score is 25,000 to 49,999) Top 1000 Reviewer
7 out of 9 people found this guide helpful.


One area that is hard to write a guide that will cover all circumstances.  Never sign for a shipment until you inspect the delivery for damage. That means open or remove the box and check it out. Especially true of large items shipped buy common carrier (truck). If you do not have time to inspect, at least when you sign, write "SUBJECT TO INSPECTION". While probably not legally binding, many times it does help to get a freight carrier to send out an inspector and start a claim.   For smaller items sent by USPS, UPS and DHL or Fed-X, they may be left on your door step with no signature.  Inspect the contents as soon as possible. Save all packaging. Call or email the seller as soon as problem or damage is discovered.  Provide pictures of item and packaging. Remember, insurance is to protect you and the seller, it may require a repair or replacement, but is not a guarantee that if item is damaged that a new one will be shipped out. Repairable damage should be repaired. Only in extreme cases should a replacement be expected.  While most sellers try their best to ship in a package that will protect the contents, heavier items in factory packaging many times cannot meet the packaging specifications of UPS and other shipping companies rules without making the box the size of the delivery vehicle.  What ever happens, work with your seller. Ranting and raving only complicates the issue.

SAVE THIS LINK TO YOUR BOOK MARKS AND FAVORITES.

http://stores.ebay.com/Welding-Supplies-from-IOC_W0QQsspagenameZMEQ3aFQ3aSTQQtZkm?refid=store

 

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Guide ID: 10000000001690495Guide created: 08/31/06 (updated 05/30/08)

 
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weldingsuppliesatioc
weldingsuppliesatioc( 42825Feedback score is 25,000 to 49,999) Member is a PowerSellerAbout Me
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