This is a sample returns policy for sellers to consider. See our other guide for more.

Comments: Return Policy is upbeat and positive. It covers the basics. It tells buyers what to expect. It leaves out cooperation in getting seller fees returned. It leaves out the timing of when the refund is requested. it leaves out restocking fee. it leaves out the itme s must be returned in original packaging and in resalable condition (which I have yet to have when my items are returned). It is a good start.

Returns and Refunds

We operate a money back guarantee.

• If you are unhappy with the product for whatever reason, please contact me to arrange a return and refund.

• As shipping costs are not retrievable, I am unable to refund shipping costs.

Feedback

• We use an automated eBay feedback response system. If you are happy with the product, please leave positive feedback and I will automatically leave positive feedback for you. 

• If you are unhappy with the transaction for any reason, please contact us first to resolve. If you do leave negative or neutral feedback you waive your rights for support regarding any problems with us and open yourself up for possible retaliatory negative feedback.

• Please avoid making negative feedback remarks, contact us first if you have any problems! 

Contact

We will contact you through your eBay registered e-mail address, please make sure that it is working, if not please send us a new e-mail address. We try to respond to messages within 48 hours, please bear with us as we are getting a lot of messages everyday. If you do not receive a reply to your email within 5 days, it means that we have not received your email or our reply has been filtered out by your spam filters. If this happens, please check your spam/bulk/junk mail folders or email us from a different email account.