When you have sold an item and are not receiving a response from the bidder, and or no payment has been received, you can request the contact information of your buyer through eBay. This information can help you find alternative ways to contact your bidder.

You can only request contact information for a bidder you are involved in a transaction with (either as a bidder or as the winner). You cannot request this contact information from any bidder.

You need to have the bidder's user name and the eBay transaction # in order to request this information. Be aware that the bidder will also receive a notice with your own contact information when you submit a request. This will also allow the bidder access to your information so he or she may contact you.

When you request this information, you along with the bidder, will receive the each others name, city, state and phone number.

To request the contact information of a bidder, please click here.


If contacting the bidder does not help and the buyer still never paid you, you can file a Non-Paying Bidder Alert on eBay.

For more information on this, please visit my other Review:

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