Shoplifting on Ebay

Sounds silly doesn't it?  But it happens!

This is how...a buyer wins an item from you.  They pay you through Paypal.  All is well.  You ship the item within 7 days of payment. But you ship it USPS without Delivery Confirmation (in the US) or use USPS Airmail Letter Post or Air Parcel Post to ship overseas.   You ship it to an unconfirmed address or to someone else as a gift.

Then the buyer claims they never received the item and files a claim with Paypal.

You, the seller, must provide Paypal with a tracking number for the shipment.  Not a customs form, not a receipt from the Post Office but a Tracking Number. No other proof of shipment is accepted.

If you do not have a tracking number, Paypal will not only refund the buyer the purchase price, but the shipping and handling fees as well and you are left with no payment and no merchandise.

The buyer gets the mercandise for FREE.  That's shoplifting on Ebay

Sellers Protect Yourself!       

Paypal has 3 requirements for Seller's Protection:

1. Ship within 7 days of receipt of payment.
   

2. Ship ONLY to the Paypal CONFIRMED address on the Paypal Payment page.

3. Ship domestically with Delivery Confirmation or UPS, FedX, et al so you have a TRACKING NUMBER.  Ship Internationally via Global Priority or Global Express as these are the only USPS International options that offer a TRACKING NUMBER.

    

USPS Airmail Parcel Post  is automatically insured for some vague amount depending on the package size but that insurance will not reimburse you for shipping fees which are substantial.