I purchased a faucet from Plumbers Surplus, an American Bath Factory Wall Mount Faucet F2-1350-SN-F9-9400-MX-SN-1350 integrated Faucet.  Plumber Surplus contacted me to tell me they use American Bath Factory as a drop shipper and did not have the product.  This faucet, as I was aware at the time I purchased it, requires a 13 in. backsplash and is custom made for an American Bath Factory Innovation set.  Plumber Surplus informed me, that to complete the order I had to purchase the backsplash also for $203.00 ADDITIONAL DOLLORS.  Of course they claimed it was an error on their listing and was sorry, but they would cancel my order, which they did, if I did not buy the backsplash, which I already have so I did not.  Oh, I forgot to say it has been a week and still no refund.  This company does not have the merchandise they sell.  They are a fraud and do not stand behind their listings.  Not my mistake, but theirs, they should have completed the sale and corrected their error at their expense.  Now, I am left with a project I cannot complete, no faucet and no refund.  Bad business, bad company and bad suppliers.