I warned my son not to purchase a phone from someone with only 97% feedback, but he was insistent.  He's now $40+ dollars poorer, but A LOT wiser.

Purchased phone advertised as "100% guaranteed to activate with US Cellular or your money back."  (Item:  Motorola Razr V3C V3 US Cellular Razr Razor CDMA Phone)

We received a Verizon phone which, if you are at all knowledgable about cell phones (as a company that sells them should be!), is not compatible with US Cellular.  Contacted OEM and they offered to send a DIFFERENT Verizon phone or issue a refund minus a 15% restocking fee. 

(1) Verizon phones ARE NOT compatible with US Cellular (am I repeating myself here?); and

(2) What about the 100% guarantee?  With a 15% restocking fee - I believe that is only an 85% money back guarantee.

We lost 15% of the purchase price, the $18.23 they charged for shipping, and the $5.35 we paid to send the phone back (in the original package WITH insurance and delivery confirmation).  Obviously, they make their money on the shipping and 15% re-stocking fee and don't stand by their 100% guarantee.  With the volume they evidently do (judging by their feedback numbers), they still make a pretty profit on fees and postage and they can re-sell the phone again . . .

As I said, my son lost some money (and was a bit disappointed), but some hard-learned lessons sometimes cost.  Be sure you aren't one of those that OEM Kings statistics.  This is definitely a "BUYER BEWARE" situation.  Explore other options before getting into a deal with this company!

(I have never left negative feedback on any Ebay purchase -- this was a first, and I'm not happy about it!  They will probably respond and ruin my 100% feedback rating, but IDC!  People are getting ripped off and these people should not be allowed to sell on Ebay unless they clean up their act!)