Ever click on a buyer or seller's name and see the words "Not a registered user" by the person's name?
This means that an Ebayer is NARU, the abbreviation for the words, "not a registered user".
    From the contact I've had with buyers and sellers on Ebay, there seems to some confusion about what NARU means and what rules one has to follow with people who are NARU.
        Some guidelines (and I suggest you look at Ebay's site map to read the whole details on those who are NARU by going to Ebay's home page, clcking on the words "site map" , clicking on the A-Z index..... and then put NARU in the search box):
1. First of all, do NOT immediately make judgements about people who are NARU. There are many reasons people become NARU.  Reasons include non-payment of fees, violations of Ebay rules and policies and refusal to follow through on transactions with buyers and sellers. Some people may temporarily be NARU and have an otherwise good record and this will be a glitch. So be professional but try not to get angry or judgmental. It won't help things; it may hurt them.

2. If you were involved in a transaction with someone who was registered at the START of the transaction but became NARU, hopefully you already looked at their feedback and have some sense of the comments, payment history, shipping history, etc. (tip: always look at feedback for buyers and sellers).

3. If you did not, you may not be able to access the feedback now.

4. IMPORTANT: NARU users, whether they remain NARUs, do not have Ebay community status. Do not believe them if they say they do, no matter how persistent or threatening they become. Also, if you are contacted by someone who is NARU and wants to buy from you off Ebay, you do so without the safety and protection of Ebay. I personally would not do it.  If the product is defective, what protection do you have when you've purchased an item from someone who is no longer registered on Ebay? Think about it.

5. If you have been paid for an item by a person who is now NARU and the payment has cleared, my personal opinion is that you either ship the item or refund the money. That is just common decency. Do not keep money from anyone, NARU or not, and fail to ship.  Do not ship items if payments have not cleared, however.  You can simply tear up or return the check.

6. If you have NOT been paid, you are not obligated to wait for payment. You can request that you get your FVF (final value fees) back immediately due to the buyer being NARU. If you are a buyer, you do not have to send payment and do so at your own risk.

7. Neither buyer nor seller can leave feedback when one of them is NARU. Do not be scared by threats of "feedback extortion". Those who are NARU can not leave feedback. Stop the transaction and move on.

8. If you get threatening emails, save them, including headers, and forward to Ebay's Safety department.  If you respond, be direct and polite. NEVER be unprofessional or abusive.

Finally, in years of being here, I've found the VAST MAJORITY OF EBAYERS to be wonderful people! Do not let an occasional bad experience throw off your perspective.  If you are here long enough, you may run into an occasional problem with buyers or sellers, but that is rare.