Here are answers to the most common questions and problems, encounterd when installing and using your wireless mouse.

My mouse won't turn on when I install the batteries;

This may sound like a dumb question - but did you put the batteries in the mouse correctly? The battery compartment of the cordless optical mouse can be confusing since there are springs on both sides of one end - but you need to look at the "+" and "-" guides to put them in straight. If you DID put the batteries in right, there should be a red light coming from the bottom of the mouse.

My mouse/keyboard is on, but I'm not able to use it (no functionality)

If there is a red light coming from the bottom of mouse and you can't get it to work, you need to make sure you've synchronized the receiver and the mouse. Push the "connect" button on the receiver, then the little red button on the bottom of the mouse - that will synchronize them and you shouldn't have to ever synchronize again.

This synchronization procedure also applies to the Logitech Cordless Freedom keyboard set.

My mouse buttons & scroll work, but I can't move it around

If your mouse buttons work but you cannot move the mouse (or if it moves irregularly or intermittently), you may not be using the correct mousing surface. Make sure you are using a mouse pad, and not a reflective or irregular surface. The optical eye requires a consistent, non reflective surface to accurately track the mouse movement.

My mouse is jumpy, not smooth movement

If your mouse movement is jumpy (or too fast), you should install the latest version of Logitech's MouseWare.

You can also control many aspects of mouse movement and behavior through the windows control panel.

Also see the previous section regarding mouse movement.

Finally, we suggest that you contact Logitech Customer support if you are having trouble with your product. They will often have suggestions or be able to diagnose the issue you are having and save you from accidentaly returning a working product. Logitech Technical Assistance Hotline: (702)269-3457 M-F 7am to 5pm PST.