Most if not all of the motorola headsets on here are complete knockoffs, pieces of junk they hardly work. I have a real motorola H500 and ordered another one off of here, when it arrived i knew it was fake the moment I opened it, the M was sideways, the whole thing was made of plastic(real ones a metal base with plastic only for the colored part) also look closely at the packaging pictures that the sellers are using on their pages you can tell its a fake because the packaging case (the plastic casing that the headset comes in) the carboard image behind the plastic is a blurry scanned image. Do not make the mistake of purchasing any of these suck it up go to Target or Walmart and pay $50 for a real one you are going to waste $30 buying on here after you pay for shipping and handling. I promise the item will barely work if it works at all. image of fake below. If you are paying any less than $45 for a motorola H500 headset unless it is used there is a 99% chance that its a fake.