"Presale or No Sale"    

I received nothing but bad vibes from a recent Webkinz Presale Purchase.  The buyers score was deceiving until I checked her written feedback.  I learned that a different buyer received a promised item who purchased the same Webkinz item 5 days after my purchase.  I precisely inquired in an email to the buyer confirming that the orders would be filled according to the purchase date.  Wow, was I mislead in more ways than one!  I learned that the seller was not authentic after a ludicrous email about how she was searching for the items in stores, while often blaming Ganz for the delayed shippment.  I can go myself to do the chore.  Perhaps, I might only be allowed to buy one per household or only a selective amount of a specific Webkinz were sold per day.  All of course, narrowing the chances of filling those presale orders.  On the other hand, taking my child in person once involved a descent to the stockroom, while others were told, "We're sold out."  It did make her day, nevertheless!

     Blaming Ganz, on more than one occassion for delay of shippment, was my final straw.  I have always instilled that a person needs to take responsiblity for one's own actions.  Upon my inquiry and request for a refund (clearly overpriced), the seller took a different approach.  She gave the refund instantly, next reported the item unpaid in effort to earn me a strike, and left bad feedback while claiming I was rude, among other mis-representations.  

     "Sarcasm" does not belong in the workforce.  Followed by sarcasm, "Right back at you!", was the most common phrase used with children by adult teachers in a school environment that I recently observed.  In either case, a four year old can prove this theory onward.  What an experience, that of which is still unresolved.  No doubt I gave feedback fair to the situation. Oh well, sometimes you "can't smell the flowers for the manure"...or however it goes.

     Imagine the frustration, when still this matter lingers.  The seller decides to further send offensive personal emails degrading the truth.  This seller needs and will be reported in any case.  "Anger Management" would be my suggestion.  Forced to respond, I stood firm to announce not to contact me via email.  Lastly, the seller emailed, "Look before you leap."  Perhaps if the seller spent more time looking or "leaping" for Presale Webkins and less time harrassing dissatisfied buyers, those orders might properly get filled and business might run more effectively.  I know now that I am not the only one out there.  "Hats off!" to those who get their first negative feedback without being disgruntled, to those who take responsiblity for their actions and try to find a solution vs. blame another.  Good luck in Webkinz World!