I have had 3 RIM Blackberry PDA/Phones and 2 Palm phones and now 3 Smartphones (2 Motorola & 1 Samsung) out of all of them I have to say that I like the Motorola Q9h the best.  Great keyboard for single handed typing.  Great syncing capabilities with Microsoft Office.  Sync'ing up my computer to my phone was the biggest complaint I had with the non-Microsoft base products.  This is seamless with the Smartphones (surprise!). Not being the greatest fan of Microsoft, I always have very low expectations, that way I'm not disappointed.  When it works I'm happy.  The 2nd biggest complaint about the other phones is the keyboard or lack there of.  The hand writing phones always requires 2 hands to do anything to the phone/PDA.  The Moto 9Qh is the first SmartPhone that has voice recognition worth attempting to use.  The others forget it, trying to do that was a exercise in futility and frustration.  (HUM-M-M-M-m-m-m-m....thinking happy thoughts.....)  It has problems with multisyllabic names but recognizes phone numbers with great ease.  Names like JOE, JOHN, FRANK, LISA are no problem.  KATHLEEN matches for JOE or LEANNE (HUH????). (HUM-M-M-M-m-m-m-m....thinking happy thoughts.....)

The keyboard is why you buy a PDA type phone for text messaging or data entry.  A great keyboard makes or breaks a PDA type phone.  The Motorola 9Qh has the best keyboard for single handed typing.  The extended life battery (BT90 included) with camel back actually make it easier to type single handed style are this bigger battery puts the weight of the phone towards the palm of you hand.  Finding the number keys in the dark with my Samsung BlackJack was impossible without the backlight on.  So if you are calling some place that requires more 10-key inputs (like your bank account or some help line like the Samsung customer service with its 50 menus that require 10-key responses) you are in a world of hurt trying to do this in the dark. (HUM-M-M-M-m-m-m-m....thinking happy thoughts.....)