WHEN I FIRST STARTED SELLING ON EBAY BACK IN 1999, I WAS USING THE WEB TV WITH NO WAY TO POST PICTURES. NOT USING PICTURES FORCED ME TO DESCRIBE IN DETAIL WHAT I WAS TRYING TO SELL. I REALIZED THAT NOT ONLY WAS IT IMPORTANT TO ME TO DESCRIBE THE GOOD THINGS , IT WAS JUST AS IMPORTANT TO POINT OUT THE NEGATIVE ASPECT OF THE ITEM. I WAS DESCRIBING EVERY SCRATCH, SCUFF, PAINT MARK OR WHATEVER WAS ON THE ITEM. ALSO I WAS GIVING MEASURMENTS, COLORS, AND HISTORY (IF I KNEW IT.) MOST ITEMS I WOULD RESEARCH ON EBAY AND FOLLOW THEM. OFTEN I WOULD MENTION WHAT THE ITEM RECENTLEY SOLD FOR NEW OR USED. I BEGAN TO REALIZE HOW IMPORTANT ALL THESE THINGS WERE AS MY POSITIVE FEEDBACK BEGAN TO GROW. PEOPLE WERE BUYING STUFF FROM ME WITHOUT EVEN SEEING A PICTURE! I SOLD A SNOOPY AIRPLANE MUSIC BOX FOR 147.00. THAT SHOCKED ME! THEN THE GUY WROTE TO ME AND THANKED ME FOR DESCRIBING IT SO WELL.MY FEEDBACK ROSE TO A SCORE OF 84 AND 100% POSITIVE ALL WITH NO PICTURES. AFTER A COUPLE YEARS I FINALLY GOT A COMPUTER AND A DIGITAL CAMERA. AS I AM WRITING THIS MY FEEDBACK SCORE IS 440 AND STILL 100% POSITIVE. WHAT I HAVE LEARNED IS HONESTY IS THE BEST POLICY. AFTER TIME IT SHOWS IN YOUR FEEDBACK. THE BETTER YOUR FEEDBACK IS THE MORE MONEY YOU GET FOR YOUR ITEMS. THANKS FOR READING AND GOOD LUCK IF YOUR NEW OR AN OLD TIMER....DAVID