I found a fake juicy couture factory and you will figure out what the difference between authentic and fake is. Please go to bag-maker.com. I see many sellers selling the bags which are being sold at the website. They are saying the bags are 100% authentic but they are not. You should go to juicycouture.com or nordstrom.com (or official website selling autentic juicy couture) to make sure what you are buying is authentic. If you bought a name brand bag, you may want to go to the store to check whether it's authentic. If it's fake, you can claim the bag through paypal for wrong description.