It is important you make your auction terms very clear in your auction description. This will save you time later, when buyers claim to have not known you only accept US funds, or argue that you never stated you do not allow refunds.

Here are some common things you should include in your auction terms:

• Cost of shipping

• If returns / refunds are available

• Whether you accept other currencies

• Whether you ship outside of the US (yes, you have the option of stating this as an auction option, but especially if you ship to the US only, it is worth another mention)

• What forms of payment you accept and when you expect to receive it by

• What days you ship on

When you include these in your auction, this clearly outlines all your own eBay rules (as long as they don't contradict eBay's own rules) and set your standards and expectations for the auction.


Here is an Example of my own eBay Terms:


These are my Shipping and Handling Terms:

My goal is to have 100% customer satisfaction. I will usually ship your item 1-2 days after receiving cleared payment (sometimes the same day). I want to ensure that you get your item quickly.  Buyer to pay for fixed shipping and handling. This shipping fee applies to the lower 48 states. Please contact me for S&H fee if being sent to Alaska or Hawaii. I only ship within the United States. Once a package is sent, it becomes the responsibility of the buyer. If USPS shows it has been delivered, but is missing, it is the buyers responsibility to file a claim with the Post Office.


As you can see, I stated I only ship within the United States. There have been times where people outside the United States still buy my items. By having these eBay Terms in my listing has helped me win a dispute on eBay and I received my Listing Fee and Final Value Fee back.



If you have found this guide helpful, please vote yes at the bottom. Thank you for visiting! Don't forget to visit my eBay Store: Discovering New Deals.