Choosing a Body Shop

The next step involves choosing the right body shop. This is where we really have a lot of experience. Take your time on this one, the right choice can make a real difference. Not just for you, but for your car too. Today's vehicles are highly sophisticated. The days of the backyard shop are rapidly coming to an end.

Number one: In most states, you have the right to have your vehicle repaired at the body shop of your choice. Some Insurance Companies are becoming very aggressive in their attempt to have you utilize their network of shops. This is fine if this is your choice. If it is not, insist on your own body shop.

Number two: There are a number of ways to find out the best body shops in you area. One way is to ask the following people, who will probably give you an honest answer:
--------------1.) Friends and neighbors.
--------------2.) Your mechanic.
--------------3.) An automobile damage appraiser.

Number Three: Once you have an idea of which shop go and visit it. Talk to the shop owner. Do not hit him with the following:
--------------1.) "I am getting estimates and you are number three".
--------------2.) "I've got a $500.00 deductible, what can you do for me?"
Treat the man with respect and as a professional and you will probably get the same treatment in return.
----------Do hit him with the following:
--------------1.) "So and so referred me to you and said you do excellent work. Can you help me?
--------------You will be amazed at the difference in the results!

Number Four: Take a good look at the shop. To properly repair todays sophisticated automobiles, the shop should have the following:
---------------1.) A paint spray booth.
---------------2.) A frame machine for measuring and pulling the body of the car.
---------------3.) Look inside the work area. If it is clean and organized it will give
-------------------an indication of the type of work performed there.
---------------4.) Ask the shop owner to show you around. If the facility reflects his
-------------------work, he will be glad to.
---------------5.) Look around the office. Do you see any photos of completed jobs?  Are there any certificates for special training?

Number Five: Now that you have chosen the shop, what to do to avoid being ripped off.

1.) If you ask the shop to cover any part of your deductible, all bets are off. We have been involved in many Motor Vehicle Department complaints against shops by owners complaining of poor workmanship. If it is that the shop 'short cutted' repairs due to saving a deductible determined the complaint is thrown out. If you have a deductible pay it. I have seen body shops leave off $1500.00 worth of parts to cover a $500.00 deductible.

2.) Obtain an itemized estimate or appraisal to determine what work is being-done. If there is insurance involved, get a copy of the appraisal. In most states you have the right to retain the replaced parts. Ask the shop to save them if-you have reason for concern.

3.) While your car is being fixed, stop in unannounced and ask how things are-going. Look at the car. If something does not look right, ask questions.

Number Six: Now the car is done. Hopefully, the job came out to your satisfaction.