To upload files, please follow these steps:

1. Log into your account at https://www.paypal.com/
2. Go to the Resolution Center, and then click "Resolve" in the Action column of the transaction in question.
3. Click "Resolve Complaint."
4. Select the radio button to provide the documentation and click "Continue."
5. Select a method to submit your documentation.
6. To upload your documentation, click "Browse."
7. Select the file you want to attach.
8. Click "Open."

Give the file a recognizable title.

· The title should not include more than three numbers
· You may provide a description of the file you are sending, up to 100 characters
· Click "Attach this File"
· Information about your file will appear under the Attachments box.

In the Attachments section, you can preview the file or delete it.

· Repeat steps 1-3 as many times as required, up to a total file size of 5000kb
· Click "Send Files to PayPal" to submit your files for review by PayPal