According to the host, you need only distilled water and the power of steam to clean your floors with the Euro Shark Steam Mop.  Wow, what a way to save on cleaning supplies!  Everything looks great, the host is cleaning up spills on carpets, running it on the tile and wood floors with ease and everything is coming clean...as I'm thinking to myself, that sure would be a great addition to my arsenal of cleaning tools, but the price is a bit steep...they come in as they always do on these and lower the cost and offer installment plans with a 60 day free trial! That's it I'm hooked!  I called and ordered it, while doing so...it's all automated so you speak to nobody..as you are going thru the prompts the automated operator continues to try and get you to purchase additional items...I decline wanting only what came to get you started, but because I'm one of the "First Callers" I am getting a bonus worth $29.99 for free..

About three weeks later my new Euro Shark Steam Mop arrives!  I don't think it was in our home even 30 minutes before I take it out of the box and put the unit together.  I'm a bit taken back by the handle, it's very thin and flimsy.  Because my house is 80% tile and 20% carpet I start with the tile.  We've only been in our new home a few months and there are still a few stains on the tile I can't seem to get out, but that should be no problem with the Euro SharkVac according to the commercial...after all the host was able to get out old stains with ease.  NOT!  It didn't glide over the floor as shown in the commercial, more like pushing and pulling with great force all the time worried I was going to break the handle because of it's constant bowing and bending with each swipe.  I manage to do the kitchen, hallway and dining room then move to the lani.  It didn't look any different than it did before I used the Euro SharkVac...infact, it didn't clean it at all.  I had to still pull out our old mop and bucket to get the dirt up...and to be honest, it had just been mopped about 4 days prior so it really wasn't that bad in the first place.  I then decide, this is my trial period and maybe it would work better on the carpet..again there are a few spots left over the the move in that could use a good scrubbing...this thing had no impact on them what so ever!  That's it, I'm sending it back.

I call the customer service number listed on the invoice, when I finally get to speak to a CSR I have to convince her that my reason for returning the unit is valid...she then goes into another sales pitch trying to get me to keep the unit.  First it's a refund of the initial shipping cost, then it's a refund of the initial shipping cost and I can now have the unit for $35.00 1/3 of the cost.  As I keep telling her, no I do not want it..it is only going to sit in my closet accumulating dust she finally gives me the approval for the return.  The return requires me to ship the unit back at my own cost with confirmation and insurance.  I do this, it's been about 17 days...so I am still waiting for my card to be credited...

So, my advice on the Euro-Pro Shark Steam Mop is this...You'll clean more with  your old Mop and Bucket than this machine.  Save you money and time and don't always believe everything you see.