The "new" star rating that EBAY unilaterally adopted, to rate those who sell on EBAY is grossly unfair, biased, and should be illegal! It permits a buyer to hide behind annonymity and slam a seller, with no explanation, and no possibility for the offended seller to even respond to the accusation. It is impossible to challenge the rating; because, there is no way of identifying the rater or the sale which prompted the rating. This is our reputation that EBAY is systematically destroying, and not even permitting us the opportunity to defend ourselves! EBAY needs to learn, quickly, just where it's revenue comes from! It doesn't come from BUYERS, they pay EBAY nothing! The revenue comes from SELLERS! It is the seller who pays ALL of the EBAY fees in order to have the privilidge of selling on EBAY. It is the SELLER who pays EBAY a percentage of every sale, not the buyer. It is the SELLER who pays PAYPAL a percentage of every dollar collected; not, the buyer. Those EBAY payments all come from the sellers profits; not, from the buyer!
A purchase of $0.15 has as much feedback clout as one for $5000.00, that is absolutely unfair to the seller, and illogical! MOST unfair, capricious and unexplained ratings come from newby buyers! I mean those with less than 30 feedback ratings. I'm not sure those people should even be permitted to rate sellers, who have spent years developing good EBAY reputations and have thousands of outstanding feedbacks; just to gratufy some newbies buyer-remorse! The most ridiculous rating and the most abused, is the SHIPPING star! Agreed, some shippers DO abuse that area. Those are the ones who DO NOT tell the buyer, in advance, what it is going to cost him/her to bid on that merchants wares. Those folks, whose fees are outrageous, NEED to be stopped. They are the ones selling items at a loss; but, making up the difference for a big profit, in their hidden "handling" costs. For example, selling a 5 ounce item, in the United States and charging $15 "Shipping & Handling" fees for Priority Mail - - absurd! The problem is that the rest of us, who CLEARLY tell, in every one of our ads, exactly how much handling fees are going to be included in the shipping costs; AND, we provide the exact TOTAL shipping cost; or, we a calculator, which the buyer can use to determine his exact costs, INCLUDING our handling fees, before bidding. Most of us also offer 2 or 3 carriers, so the buyer can choose whichever one meets his needs. When this information is provided BEFORE the buyer makes his bid, it is absurd to permit this same buyer to then come back and ding the us for HIGH SHIPPING COSTS! Buyers have SOME responsibility to READ the sellers ad before they bid. It is ridiculous to then slander the seller by giving him a less than good rating for the shipping costs, which you previously accepted. Shipping these costs are specified by the shipper, not the seller. They are based on the PACKED weight of the item, and the origin and destination zip codes. The seller has NO control over these costs. If you go into a restaurant and order a steak that is priced at $21.95 on the menu. then you don't have the right to complain to the management about the price!
I suggest that we, as sellers, propose that EBAY provide SELLERS with a publicly-displayed, star rating system with which WE rate THEM, anonymously, on every sale, on such aspects as: Customer Service, Responsiveness, Fees, Loyalty, and Support! To paraphrase an old cliche', "What's good for the goose, should also be good for the gander!"
Be realistic when you rate sellers! If we told you, in advance what the costs were going to be, and you bid anyway, then accept responsibility for your own action, and live with it. Don't come back and chastise us for doing fair and honest business. We are in business, just like everyone else is in business, to make money! We are NOT here to lose money on shipping expenses, just to satisfy your ridiculous and uninformed ideas of what it you think it should have cost to ship the item. We are not here to satisy your childish buyers remorse either. If you don't want an item or don't want to pay what you were informed it would cost before you bid, then DON'T BID ON IT! We don't want or need that kind of business.


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