Feedback, as it is currently being run, is at best, A JOKE!  Sellers are cannon fodder to every halfbrained, no-experience, buyers-remorse buyer out there who thinks feedback is where you pose questions to a seller, instead of the email vehicle.  I have reviewed the feedback records of a number of MAJOR powersellers.  I'm talking about sellers with more than 5000 feedbacks; and in 98% of the cases of  NEUTRAL or NEGATIVE feedback, the renderer of that rating has a feedback rating of less than 75.  In most cases it is less than 30!  80% of their complaints are about shipping time; or some other thing which was adequately and completely explained in the sellers ad BEFORE the buyer even bid on the item.  They seem to think that feedback is the appropriate place to question the seller about things they should have asked about via the ASK SELLER A QUESTION vehicle.  The end result is the poor seller is unfairly degraded and his reputation brought into question by these misguided, juvenile, self-serving attempts of buyers to get their names in print.  Making the situation worse, is EBAY's blind, senseless enabling of this situation, by preventing sellers from rating buyers as anything less than positive. 

I suggest that EBAY wake up and smell the clover!  NO buyer who has a rating of less than 75 should EVER be permitted to rate a seller; and buyers should be restricted to POSITIVE ratings only; unless, they have a verified complaint on file with EBAY/PAYPAL management about that transaction, and the seller has had opportunity to rebut or resolve their complaint.  Otherwise, the entire "feedback" system should be treated as what it has become:  Garbage; and, done away with. The asinine position that just because some clod spent a few dollars to buy something on EBAY does NOT make him/her a positive asset.  No more so than a "confessed" murderer/child rapist should be forgiven because he confessed.  Perhaps the old cliche' of "what goes around, comes around" might be appropros in this case.  Buyers who insist on the cheapest form of shipping and then rape the seller because of the delayed delivery time, are NOT the sort of buyers that make a profit for anybody, let alone EBAY.  The same can be said for those buyers who refuse to follow the printed guidlines in every ad about how to contact the seller, and then attempt to degrade him because they didn't get their misguided "question" answered promptly.  Even worse are those know-it-alls who refuse to follow guidelines to USE THE EBAY CHECKOUT system; and then bitch because their transaction didn't go as well as THEY thought it should have gone.  In other words, a whole plethora of spoiled brats, who have never learned about personal responsibility!   The customer is NOT always right; but, a good customer recognizes that and is adult enough to accept responsibility for his own actions.  Perhaps those geniuses at EBAY who dreamed this thing up, should let SELLERS do feedback on THEM and have it posted in a public place so all can see.  Of course, to make it "fair", according to their standards, THEY can only rate sellers at POSITIVE.  EBAY should be held to task on such functions as:  CUSTOMER SATISFACTION, SUPPORT, PRICES OF SERVICE, RESPONSE, and SYSTEM OPERATION.  Perhaps, if they got a taste of their own medicine, things would change for the better and some of those great sellers who are now on other services might return.