I just had this happen.

  I made a buy for a Boxed set, listed USED of  three season DVD's of a very popular TV show. Paid a reasonable price, but a price very close to store price, with the intent of a Christmas gift. I received a recycled brown box inside were the DVD's. Here's the bad part. All DVD's were in white paper sleeves, loose, and flopping around in this over sized box. One look and you an see sharpie written letters through the labels on the DVD-R, which were printed on a computer Labels. Memorex DVD's. Placed one in PC it was titled Srink. No name. put same DVD in one year old JVC surround system and it skips and goes to digital scramble, then to black. Unhappy, contact seller. Offered refund less my shipping I wanted shipping both way. As the DVD's are against all copyrights. The responces was. Once I receive the DVD's back I will refund your money less any shipping. E-BAy was contacted and the matter is now in their hands. As for my money spent? I been had.