At first glance, Planet Jeep appears to have everything you'd ever want for your Jeep, and indeed they do have alot of things to offer - BUT BUYER BEWARE!!

Should you find yourself in the unfortunate situation of having to return or exchange an item, you're in for the shock of a lifetime.  Planet Jeep, owned by Fariba Balanke of Ingelewood California will not only not refund your money or make any accommodations to exchange items should they be the wrong item, but you may anticipate receiving harassing e-mails and vulgar phone calls from Fariba.

I purchased a half-top from Planet Jeep.  Cost on the item was (including shipping) about $250.00.  Unfortunately, they sent me the wrong one.  After several ignored e-mails requesting that they make some type of accommodation so that I could exchange the item, I finally put in a negative feedback.  This of course got his attention.  He proposed that if I removed the negative feedback that he would send me the correct item plus a bonus.  Being trusting and receptive to his kind offer, I immediately removed the negative feedback.  At this point, however, I learned that I had been deceived.  Planet Jeep had no intention whatsoever of performing the exchange for me.  Several days after Fariba claimed that he had sent the item, he was not able to provide a tracking number.  This is of course because there was no shipping tracking number, because he never shipped the item.   When I challenged him on this, he then became belligerent and even threatening!  At this point I performed a chargeback claim through Paypal.  This again got his attention and now Fariba Balanke continues to leave me threatening voicemails and phone calls at all hours of the night.  In his most recent voicemails he even tried to make me pay HIM $500.00 to compensate him for all his "suffering and hardship" for having to deal with someone who won't just lay down and take it.

Should you post a negative review for Planet Jeep, he will offer to send you a "bonus" if you remove the negative feedback. DO NOT FALL FOR THIS!!  Once the negative feedback has been removed, he will again go on about his merry way and will ignore you.

Here's a sample of the rants that have been left on my voicemails by this individual:
1.  Call from his "attorney" - http://www.webguru4hire.com/voice-messsage_1.wav
2.  Fariba has issues - http://www.webguru4hire.com/voice-messsage_2.wav
3.  Fariba Cries - http://www.webguru4hire.com/voice-messsage_1.wav

So the bottom line here is that Planet Jeep is actually the privy of one unscrupulous individual who will do everything in his power to keep from refunding or exchanging a wrong item.  If you find yourself in this unfortunate position, then you might as well forget about ever getting your money back.