Buyers beware! Before buying a Bernina on Ebay, check http://www.mariamichaelsdesigns.com/BerninaComparisonCharts.htm#540730 for a comparison chart of older machines. Many are listed with features that don't match the model number, so do diligence. Also, make sure your seller foam-packs your machine purchase. This seller failed to follow my packing directions (more about this later) and this is how my Bernina arrived, in pieces! Berninas are very heavy, expensive to fix, and should never be trusted to USPS (try collecting on insurance!). UPS is much better, they automatically send tracking information by email (you must provide your address), and they pay off claims right away, a big plus when you are unsure of which carrier to go with. Also, they cover the first $100 of value free, and you should always add coverage for your machine purchase, because no matter which carrier you choose (with the exception of DHL, my personal favorite), they are all package-pitching goons.
Fortunately, this seller was just starting his Ebay business, and needed glowing feedback more than a disappointed buyer. After being ignored for 10 days, I sent an email of intent to leave negative feedback, and voila, instant service, with mea culpas. In all fairness, I rarely have to leave negative feedback, most sellers are reputable and decent. In the event you are settled, but that sour taste lingers still, do the right thing. If you've got nothing positive to say, don't leave any feedback at all!