This is a typical horror story from another buyer and seller.

1) only buy from sellers with 99 rating.

2) Pay both by paypal and credit card. (I have a guide on that).

3) Do an item not received in EBAY first, after two weeks. (After either not received or refund not received). 

4) Let the seller know you will do a chargeback if item not described. Paypal charges them $10.

5) If you do not receive product and they have no proof it got there you are 100% covered whether you bought insurance or not.

6) Look at their service policies. The best total deal is the best service too.

Here's their story..they left Ebay...

• This info is provided for all of us who have bought an item on ebay.

Another buyer won an auction for a pair of shoes (~$100) from a Seller who sent me the wrong size. I had to pay the full amount in order to ship them back as stated in his auction at the very bottom in tiny font. I used "Priority Mail". Emailed him asking for a refund. I waited, waited and waited. I filed a Paypal claim only to be told that I was too late. Paypal a ebay Company told me that the time limit to file a claim had expired! Claims must be filed within 30 days. I pulled his contact information via ebay, his cell number which was not in service. I emailed ebay with this information that his number was not in service. I received a email out of the blue from him stating that his number was in service. I called him in Texas. He told me to expect a refund of net of shipping in my Paypal account. Another month went by! Did I give up? No. I filed a case with the Internet Crime Complaint Center and since the United States Postal Service was utilized, I filed a case with the Unites States Postal Police. I called his cell number and left a message stating that he left me no choice. I wanted my refund. I finally recieved a full refund of $74.00 into my Paypal account from him. The bottom line is that it took me 90 days to bring closure to the entire episode. As a Seller, I try my best to ship out the same day of payment or at least the next day with Delivery Confirmation and a follow up email.  As Buyer, you must protect yourself. If you do not receive a item in 10 days, do not wait. Follow through.  Contact your Seller to find out what is going on instead of waiting. Learn from my example.