About 2 years ago, I bought a Tiffany heart bracelet off of Ebay. The gal stated that she sold it at a discount price and everything was legitimate Tiffany. The bracelet even came with the box. What I didn't know is that a real box will also have a blue pouch with it, the one I bought didn't. So, being the naive person that I am, I purchased the heart bracelet. I loved it, so much I bought my mother in law a ring ,a bracelet, a necklace, and I bought several other pieces from the same person. A year later, I went out of town and lost my heart charm. My husband knew I loved the bracelet so he suggested that we look in Tiffanys and see if they could replace the heart.  So, off to Tiffanys we went, and they informed me that my bracelet was a fake because real Tiffany is made different. The links in their braclets are all sauldered together and she showed me the difference.  The bracelet I had was not sauldered and so that is why I lost the charm. WOW! What a shock and an embarassment. My husband felt so bad for me, he purchased a  real  Tiffany bracelet and necklace for me. I tried to contact the person I bought it from and she no longer sells on Ebay. I have her name still written down, but you can't actually contact Ebay with a problem unless you have a  current buyer  with current products, so I gave up.I just wanted to let them know so they could track her and see if she signs up under another name. I was so aggrivated I was scammed...you just feel so violated, and robbed.  So, when purchasing Tiffany I recommend go to Tiffany's actual store. They were wonderful, and now I am an official Tiffany gal!