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Be Proffessional, Not Personal

by: hurricanehannahfan( 275Feedback score is 100 to 499)
1 out of 1 people found this guide helpful.
Guide viewed: 75 times Tags: Unproffessional | Rudeness | Cynical | Good sellers | Bad sellers


I must say, I love to Ebay! Up to this point, I have only been a buyer on Ebay and have made more than 260 transactions to this date. I also am proud to say that I have 100% feedback which as we all know is extremely hard to earn as a buyer and especially as a seller. Which brings me to my point-sellers who can be unproffessional and take it personal.

Case in point, I recently asked a seller 3 times politely to leave me feedback as I did for them. After the third request, I get a long email back stating how sometimes it is hard to keep up since he sold 300+ items a week and he is a little slow at times to leave feedback for buyers. He also then proceeds to tell me how 50% of the buyers never leave him feedback. I can certainly understand both points. I myself, have made almost 300 buys on here but my profile only shows 259 due to the seller forgetting me, refusing me or whatever the reason is. However, after making their point in this email, he still DID NOT leave the feeback I requested. I pay everyone with PayPal and IMMEDIATELY. That is one of the reasons why I have 100% feedback.

I understand as a seller how you would be disgruntled about no feedback left or not to mention the deadbeats. But for the Ebayers like me, who leave detailed and positive feedback and who pay you faster than a speeding bullet, please don't take that out on us. Don't punish us for someone elses mistakes. Even if someone has wronged me or not been entirely forthcoming, I have NEVER left anyone negative or even neutral feedback. As a seller, you are the putting out a certain messege to buyers or prospective buyers that you can be trusted, that you are proffessionals and that you are trying to provide the best product and service on this site. So, please act accordingly. None paying or slow paying customers are one thing, good customers are another.

I say that to say this-"Two wrongs don't make a right!" When you act in such a way to your good customers, you send out a bad messege or a wrong one. As a buyer, I cannot do business with someone as unproffessional as such. If you act like that, what else are you capable of? Be bigger than the buyer who wronged you and be better to the buyer who treated you right.

I hope this helps Ebayers out there who felt like I did, but just did not know what to do or say. Please vote if this was helpful or not and happy ebaying to all and do whats right.

 


Guide ID: 10000000007642474Guide created: 06/19/08 (updated 06/20/08)

 
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