I HAVE BOUGHT AND SOLD MANY ITEMS OVER THE YEARS. MOST OF THE PEOPLE I HAVE ENCOUNTERED ARE FRIENDLY. UNFORTUNATELY YOU COME ACROSS NASTY UNREASONABLE PEOPLE. ALWAYS BE KIND AND GIVE THE BENIFIT OF THE DOUBT. DONT BE PUSHY OR DEMANDING. BE PATIENT AND REMEMBER, WE ALL HAVE FEELINGS AND DESERVE TO BE TREATED WITH RESPECT. KILL'EM WITH KINDNESS AS THEY SAY...LOL..ALWAYS FIND A POSITIVE SOLUTION AND HELP MAKE ALL TRANSACTION A GOOD ONE.