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BUYERS BEWARE

by: beverly1851( 591Feedback score is 500 to 999) Top 5000 Reviewer
204 out of 218 people found this guide helpful.
Guide viewed: 6755 times Tags: scams | money order | seller protection


I am a new buyer/seller to Ebay, but I  shop at other online sites regularly.    I  recently purchased a wholesale lot  of DVDs.  The seller only accepted Money Orders.   The day after my auction closed, I rushed to the post office, purchased a money order, and mailed it to the seller.    Six days later, there was a note to the order saying that payment had been received.  Three weeks went by and I didn't receive  any e-mails or notifications from the seller.  So I started e-mailing to find out what was going on.  I sent the seller three e-mails, at least one was through Ebay.   After getting no response, I started feeling like I had been scammed.  I filed a dispute, and two days later I got a message saying that I needed to be patient.   After nearly two months and no merchandise, I received a message from the seller, he stated that I had provided him with the wrong address.  I relooked at the winning auction message sent by Ebay and my address was correct.  I looked at the address the seller claimed he had sent my items to, and the last number was off.  I realized that the seller had made a mistake.   At first I felt relieved, because I thought, this could be fixed.  But I continued reading the message, the seller informed me that I had two options.  The first was to drop my dispute and provide good feedback and the merchandise would be shipped to me.  Or, I could go and pick the items up myself.  I chose to go pick the items up.  The seller provided a tracking number, the location of the post office, and details to pick up my shipment.  I printed the  information and proceeded to the post office.    After driving 160 miles, I found out that the tracking information was false, and the details he provided for the post office were false as well.  I realized that this seller had completely lied.  He never sent my order.    I immediately gave bad feedback and I tried to file a claim with ebay.  But, I had no buyer protection.  The auction for the item was a penny.  The shipping and insurance was almost $50.00.  I could only claim the penny for the item, and  under Ebay rules, the item must be at least $25.00.  Several days later, the seller gave me bad feedback.  Of course he lied and said payment was late and there was poor communication on my part.  I have yet to receive my merchandise and it appears that there is nothing I can do about it.  Personally, I will never pay any seller on this site with anything other then Paypal or a credit card.   Had I used paypal or a credit card,  I wouldn't be writing this guide,   I would already have my money back due to none receipt of merchandise.  And, when I pay with a credit card, I will ensure that I use a shop card, that way no seller has my information.   Please learn from my mistakes.  I didn't read all of the information  Ebay provides on payment methods.  I am still in dispute with the seller because I have not received my merchandise.  A couple of days ago, I got a note from the seller.  The seller claimed that if I agreed to mutually withdraw my feedback, he would send me 10 extra DVDs along with my original order.    I told the seller I would agree to mutually withdraw my feedback, but I must receive my order first.  Again, learn from my mistake.  Protect yourself by reading and understanding Ebay's policies.  

Guide ID: 10000000001452043Guide created: 07/29/06 (updated 06/30/09)

 
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