We are currently in the process of writing a guide to Authentic Merchandise. There are numerous guides out there that are offering incorrect information and it can cause confusion for our customers.

For example, one of our buyers was recently in a Saks Fifth Avenue department store in the upscale Boca Town Center Mall located in Boca Raton Florida. She purchased a Juicy Couture terry jacket to bring back to our corporate office to show everyone because she could not believe what she was seeing. Based upon numerous reviews from other sellers on eBay the item would be considered a fake because of the tags. (Pictures coming soon)

Now we all know that Saks Fifth Avenue would not be selling fake merchandise (At least we hope not, but with the newest report shown last week on 20/20 reporting that counterfeit medication was found at numerous pharmacies all over the United States at drug stores including CVS and Walgreens I guess anything is possible) Could apparel be falling though the cracks as well? We certainly hope not but we would just like to reassure our customers that shop at AiraOnline that we do everything in our power to offer the finest AUTHENTIC high quality of merchandise.  Every peice is throughly inspected prior to shipping the item to our customer. 

Here is a few pictures of an item that was just purchased from our company at a Neiman Marcus Outlet store.  If this item was sold online it is possible that our customer would think that the item is fake.  It has the old black Juicy couture hang tag, it is a size large yet the Neiman Marcus tag says it is a size small, and the prices on the two tags contradict each other.

Because of the great deals (most of our items are 50% off the retail price or more) and the convenience of buying online it is a wonderful way to shop and just because there are some dishonest sellers out there or department store employees that put the wrong tags on an item at an outlet or department store does not mean that you should not shop online anymore. At the same time it takes the fun out of shopping online if you become a paranoid online shopper and think that every item is not authentic. So our best advice and the safest way to buy online and to make your buying experience an enjoyable one is to purchase your items from a responsible seller.  Here at AiraOnline we offer a NO QUESTIONS ASKED merchandise exchange policy and depending upon the situation we can offer refunds.  We do everything in our power to keep our customers happy and want them to retunr to our store knowing that we can be trusted.

We hope this pre-guide is helpful.  We will continue to add to this as new information arrives. Thank you for shopping at AiraOnline and we appreciate your business.