How to Ask and Answer Questions on Ebay

How to Learn Information from Sellers and Answer Buyers

In this age of fast moving, complex lives and high stress, it seems like we are almost always in a hurry, even in simple emails.  Without sounding preachy, or like Miss Manners, or your Mother (!) , both Buyers and Sellers should approach any email contact as an opportunity to exchange information in a polite, easy going, efficient manner.  A simple hi or hello - and the use of please and thank you - are always helpful, and appreciated, in these exchanges.  Kind exchanges can enhance our lives and our transactions. 

Why not make every communication a pleasant one? 

For Buyers:

 To Decide if you Want to Bid - and after carefully reading all information - if something you are wondering about is not answered in the listing, feel free to ask questions of the seller.  Rather than demanding an answer in an abrupt way, for example:  How do you know this is from America?????? - (note the unnecessary overuse of question marks and demanding style) - a better way to ask this question might be - Hi - Please tell me the country of origin of this item. Thank you.

For Sellers:

When a buyer politely asks a question, it is better to answer in a kind manner, including a thank you, rather than just answering yes or no.  Sometimes a short, cold answer can put off a potential buyer, and make him or her decide not to bid.  

Simple use of pleasantries can truly enhance communication, and make ebay a comfortable, fun and great place to buy and sell.    

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